Tag Archives: UI/UX

UX Review: Emergency Measures

If you’re working on a product and have no particular understanding of UX, you can still do a basic UX review to stop the most obvious disasters. This will not be as good as getting a UX expert or experienced … Continue reading

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QA: Need Help Finding UX Faults? Ask the Technical Writers

Technical writers have a very clear goal: explain the interface. That means they notice, instantly, when it’s inexplicable. If your interface is a confusing mess with overly-complicated procedures, buttons that make no sense, important options hidden in sub-menus and related … Continue reading

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Glossing Over the UX: Why Do so Many UX Bugs Get Past the QA?

Some bugs are a work of art. Consider a login page I encountered a few weeks ago. Two fields, one Submit button – so far so obvious. But above the button was the text “Do not press Enter to log … Continue reading

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Punctuation in UI: the Oxford Comma

The Oxford comma, or serial comma, is the comma that sometimes appears in a list before the last “and”, “or” and so on. It has somehow become a battleground of punctuation, because some people always use it while others never … Continue reading

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Communicating an Existing Interface to a New Designer

When a new designer joins an existing project, the temptation to show the designer the interface rather than the spec is hard to resist, especially if the two are not very similar. The problem is that some information that was … Continue reading

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Capital!

Capitalization seems to be a weak point for many in software. Perhaps because code (and odd company names) teach us that words can have a capital letter in the middle, capitalization of UI text is often more creative than is … Continue reading

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Talking to Users: Polite, Friendly and Helpful UI (Part 2)

(Read part 1 here) A helpful UI is not as rare as a friendly one, because being helpful is more of a technical skill than a personality. Helpful means informative¬†and organized, as well as comfortable to use. I’ll discuss organized … Continue reading

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Talking to Users: Polite, Friendly and Helpful UI (Part 1)

Because I am both a technical writer and a software tester, one of my pet peeves is an interface that falls apart when it needs to communicate anything to the user. On every project I see code instead of text, … Continue reading

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