UX Review: Emergency Measures

If you’re working on a product and have no particular understanding of UX, you can still do a basic UX review to stop the most obvious disasters. This will not be as good as getting a UX expert or experienced UX-QA to review the product, but it will be much better than nothing.

QA: Need Help Finding UX Faults? Ask the Technical Writers

Technical writers have a very clear goal: explain the interface. That means they notice, instantly, when it’s inexplicable. If your interface is a confusing mess with overly-complicated procedures, buttons that make no sense, important options hidden in sub-menus and related options kept a mile apart, it’s not only hard to use – it’s hard to […]

Are you Managing the Product or its Quality?

As a lead tester, you fall somewhere on a scale between being completely passive about bug fixes and being in complete control of them. If you are completely passive, you are managing neither the product nor its quality. If you are in complete control, you are managing both. Neither of these situations is good for […]