The shower isn’t necessary

You know that moment in the shower when you suddenly get an excellent idea? That happens when your brain, working away quietly while you’re talking to yourself about what could possibly have compelled you to buy shower gel that smells like a food item, suddenly connects two dots. We say that things just clicked, or …

Questions to ask about a candidate

Hiring’s hard, and the cost of getting it wrong can be fairly high. Sometimes new employees will do harm; often they just won’t do as much good as the candidates you didn’t hire. So here are three questions to ask about a candidate that may help you make the best hiring choice. Do they bring …

Attention management for writers, part 1.2: Make your to do list work for you

By now, we’ve got a to do list app that we like. We’ve figured out the features that allow us to divide and conquer tasks – projects, tags, status flags, priorities, due dates. And that’s great for keeping things tidy, but we’re after more than that: we’re after peace of mind. One thing you can …

Separate the user’s needs from the solution

In a conversation about your user’s needs, it’s natural to start throwing out solutions almost immediately. Someone brings up an aspect of the user’s needs, and someone knows how to answer that aspect. But suddenly, that one aspect is all you’re talking about. You’ve just blinkered your view of the user to whatever can be …