The reader’s needs, key takeaways and front loading

After years of grumpily editing old content, I’ve found that many writers – including myself – have a problem meeting the reader’s needs. The average reader needs a concrete outcome like following a process or learning a new concept. Usually, the overall structure of the content matches that need; technical writers have a sort of […]

Knowledgebase Ninjas podcast

Gowri Ramkumar at Knowledgebase Ninjas gave me the opportunity to participate in my first ever podcast and talk about my experience in technical writing and the direction Unity Documentation is going. Listen to the episode on their website.

The shower isn’t necessary

You know that moment in the shower when you suddenly get an excellent idea? That happens when your brain, working away quietly while you’re talking to yourself about what could possibly have compelled you to buy shower gel that smells like a food item, suddenly connects two dots. We say that things just clicked, or […]

Questions to ask about a candidate

Hiring’s hard, and the cost of getting it wrong can be fairly high. Sometimes new employees will do harm; often they just won’t do as much good as the candidates you didn’t hire. So here are three questions to ask about a candidate that may help you make the best hiring choice. Do they bring […]