Author Archives: Irit Arkin

Recommended Reading: How to Think About Writing

Oliver Burkeman reviews the basics of thinking about writing.

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I Wonder That You Will Still Be Writing; Nobody Reads You

Agile got (at least) one thing right: stop writing documents no one’s ever going to read. If you want to honestly assess what will or won’t be read – and therefore what should or shouldn’t be written – you should … Continue reading

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Recommended Reading: Tools of the Trade

Tools of the trade, 2014. Everything from bug tracking to HR.

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Don’t Let HR Block Your Next Technical Writer

First let me clarify – I’ve nothing against HR and their involvement in the hiring process. What I object to very specifically are two habits: letting HR choose who gets interviewed, and letting HR do the first interview and veto … Continue reading

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Testing Information Architectures

Usability testing for your information architecture – before you code.

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Do not Hire This Person: Technical Writers Edition

Three things some technical writers say that should serve as a warning sign that you may not want to hire them: “I only need to understand it at the UI level”. If you don’t understand how and why things happen, … Continue reading

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Do not Hire This Person: QA Edition

Written in collaboration with Efrat Wurzel Three things some testers say that should serve as a warning sign that you may not want to hire them: “I can’t understand a feature or start thinking about its tests until I use … Continue reading

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Recommended Reading: Code Injections Where you Least Expect Them

If you’re testing HTML5 mobile apps, you might want to┬áread about code injections through the bar-code scanner, videos, Bluetooth and more.

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The Doomed Knowledge Transfer: Last Minute, Improvised Show and Tell

Leaving your job and training your replacement? There are four simple rules to effective knowledge transfer: create independence, work together, plan and give yourself the time to do these things. First and foremost: assume that you will not be available … Continue reading

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Lessons I Learned as a Tester, 7: Stop. Think.

In a lot of offices, if you’re not typing or clicking – you’re not working. It’s an odd view for any member of an industry that prides itself on thought and creativity. To analyse a problem, understand it and come … Continue reading

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